On Tuesday, May 7, we will be making upgrades to our customer service phone system. As a result, the agency's toll-free number (1-866-783-5567), as well as telephone-based customer services, will be unavailable from 5:30 p.m. Tuesday, May 7, to 8 a.m. Wednesday, May 8. We apologize for any inconvenience.
CHANGES TO LOGIN, PASSWORD ACCESS: Effective Monday, March 11, 2013, all claims for unemployment benefits (including Emergency Unemployment Compensation) made online will be done through our new HiRE system. HiRE will replace the Louisiana Virtual One Stop system. The same login that you use to access online job services from Louisiana Virtual One Stop now will be used to access unemployment services, such as:
- Filing a new claim
- Re-opening an existing claim
- Filing a claim for weekly benefits
- Printing your 1099-G information
You will no longer use your SSN and PIN to file online for weekly benefits. Learn more.