BATON ROUGE - A team of Louisiana Workforce Commission and Department of Social Services representatives is in Utah this week at the invitation of the U.S. Department of Labor to study Utah’s workforce development and unemployment insurance systems, recognized as being among the best in the country.
The team, led by Deputy Executive Director Tia Edwards, left for Utah Monday and will study how that state’s computer system integrates unemployment insurance with workforce development case management and job placement programs.
“Utah’s system is a model for much of what we want to achieve in Louisiana. It is easy to use for customers, effective for state staff and good for employers as well,” Edwards said. “Because the system is client-focused, it allows for a more effective integrated service delivery system.”
The trip is funded in part by the U.S. Department of Labor, which also provided the grant used to develop the Utah system.
"In cooperation with the Louisiana Workforce Commission, the Department of Social Services’ goal is to coordinate our staff and resources to ensure that job-ready citizens have opportunities to obtain meaningful employment, which ultimately will make Louisiana families and residents more self sufficient," said DSS Secretary Kristy Nichols. "It is important that we examine national best practices in this effort, and
Utah is a great example of an integrated system that makes sense for both state agencies and customers."
The onsite study is one of several initiatives to improve Louisiana’s workforce development and unemployment insurance services.